In the Park Festival Newcastle - Access Customers

At In the Park festival, our goal is to create an inclusive event that's accessible to everyone. We have a dedicated Accessibility team available to assist with the application process and any queries you may have in the lead up to the event.  

Facilities include:

• Accessible Viewing Platform: Designed for wheelchair users and those requiring seating. Spaces are limited and allocated on a first-come, first-served basis, so we encourage customers needing access to the platform to apply as soon as possible to reserve a space.
• Accessible Toilets: Strategically located for convenience.
• Accessibility Entrance: Ensuring smooth entry for all attendees.
• Essential Companion Ticket: Available to support those who need assistance during the festival. 

If you require Accessibility facilities or an Essential Companion ticket for any of the shows at In the Park Festival which takes place at Exhibition Park, Newcastle upon Tyne – Please email newcastleaccess@intheparkfestival.com with the following information.  

• Show/Date you are applying for.  
• Your order reference for your purchased ticket. This can be found on your email confirmation which you will have received at the time of booking or can be found by logging into your ticket agent account.
• Please include details of your accessibility requirements. E.g. Wheelchair User.

 You will also need to include one of the following documents:

• The Access card
• DLA /PIP letter from the Department of work and pensions (front copy only)
• Medical professionals letter
• D/deaf or blind registration

Once we have received all relevant information, your details will be logged and someone from the Accessibility team will be in touch to confirm receipt.

Please note Accessibility customers still need to purchase a ticket for the event, these can be purchased via Ticketmaster. If you require an essential companion, please do not purchase a ticket for them as this will not be refunded.